CMG - Connection Analyzer not working

Matt Dillon 1,211 Reputation points
2021-09-10T20:03:54.747+00:00

I set up the CMG yesterday and it is kinda workingish....

I run the Cloud management gateway connection analyzer, but it doe snot run correctly.

I sign in with my Azure info, click start and only see the following:

131166-image.png

As far as I can tell, its connected and I was able to deploy software from it.

Microsoft Configuration Manager
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4 answers

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  1. Rahul Jindal [MVP] 9,131 Reputation points MVP
    2021-09-10T21:00:24.4+00:00

    Did you try closing and re-opening the analyzer? Sometimes it needs a sort of ‘reset’. Also, did you try against a client certificate? You can also refer to smsadminui log for clues.


  2. AllenLiu-MSFT 40,001 Reputation points Microsoft Vendor
    2021-09-13T07:29:43.637+00:00

    Hi, @Matt Dillon
    Thank you for posting in Microsoft Q&A forum.

    We may try to configure CNAME on internal DNS to see if it helps like below article suggested:
    https://www.prajwaldesai.com/configmgr-cmg-error-the-remote-name-could-not-be-resolved/
    (Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.)


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  3. Matt Dillon 1,211 Reputation points
    2021-09-13T20:10:13.83+00:00

    Commented elsewhere, but wanted a more visible answer. I got the Connection analyzer working by setting the proxy settings in Internet Options.

    It ran perfect when I used my azure sign in, but had two errors when I used a cert. What certificate file is this looking for in this test? The Client Authentication cert in Personal on any laptop? If so, I keep getting a message stating the certificate doe snot contain the private key. Help!


  4. Alex Durrant 11 Reputation points
    2022-09-01T20:07:54.367+00:00

    Hi there,

    I'm having the same issue as yourself, but I'm also experiencing issues with the cmg connection point not connecting, wondering if you had this issue too?

    I can't see anything in the logs to point to a proxy error or any errors at all in fact, it's super weird.

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