Blue Screen Windows 10

Ryan J 1 Reputation point
2021-09-12T03:09:00.913+00:00

Hi everyone!
My computer keeps Blue Screening, for some weeks now. Please look at this message from Blue Screen Viewer (last log):
As far as I was informed, the computer sometimes turned off itself, but all the crashes were not logged in the BlueScreenViewer logs.

I'm run memory tests to no results, I believe this to be a driver related issue.

Please check the dump files attached in the link:

131302-image.png

https://drive.google.com/file/d/1zMbQEfuV8AdK4L-s24KEXWRnEUmT4LD0/view?usp=sharing

@Spigolo - Tagging because I saw you solve a very similar issue, hopefully you could help diagnose my problem

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,708 questions
Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
458 questions
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4 answers

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  1. Spigolo 456 Reputation points
    2021-09-12T07:21:44.797+00:00

    Hi @Ryan J

    Judging by the number and variety of crashes, I'd point to RAM modules.
    If you have more than one on board, leave only one inserted and play a little then slip in the other one.
    If you receive errors with only one module than it's faulty and must be substituted.

    1 person found this answer helpful.
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  2. Ryan J 1 Reputation point
    2021-09-13T00:16:51.667+00:00

    I bought totally new RAM sticks and got this crash today

    https://drive.google.com/file/d/1jSHALaj8rt2zOvYeEgHUNr6iZjHG3q6d/view?usp=sharing

    So I think it's a driver issue because of that.

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  3. Spigolo 456 Reputation points
    2021-09-13T08:26:55.093+00:00

    Sorry @Ryan J , the zip file is empty.
    If the RAM is not the culprit, then you'd better service the machine. From distance we cannot catch hardware issues easily.

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  4. Limitless Technology 39,396 Reputation points
    2021-09-13T18:45:50.22+00:00

    Hello @Ryan J

    I would like to suggest you to check below troubleshooting steps.

    1. Update BIOS and Device drivers using vendor website.
    2. Cleanup folder C:\Windows\Temp , C:\WINNT\Temp and %appdata%\ Temp folders.
    3. Unplug any additional devices if you have connected for example USB pendrive, Xbox, Printer, touchpad...etc
    4. Run from safe mode sfc /scannow
      DISM.exe /Online /Cleanup-image /Scanhealth
      DISM.exe /Online /Cleanup-image /Restorehealth
    5. Disable any Antivirus if you have for temporary purpose to check if it resolve the issue.

    If the reply was helpful, please don’t forget to upvote or accept as answer.

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