Windows activation error 0x87e10bc6

Amin2234 171 Reputation points
2021-09-14T18:12:55.003+00:00

Hi,

I have a MSI laptop with original Windows 10 installed for more than 5 years.
I decided to re-install a fresh Windows 10 because the older one was slow.

Before re-installation I copied the license key in a notepad file to add it in new Windows.

But when I want to add the license on new fresh Windows it does not accept:

132085-01.jpg

I did activation troubleshooter, the same error:

131990-02.jpg

finally with command:

slmgr /ipk
132046-03.jpg
got error:

Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,901 questions
{count} votes

5 answers

Sort by: Most helpful
  1. Nelson Bravo 21 Reputation points
    2022-09-18T13:25:53.22+00:00

    After a lot of searching, and trying different configurations the only simple thing that worked for me was:

    Change the region to my REAL country where I had connected the pc. so if you have a VPN or something you will have to change to the region that corresponds.

    hope help someone.

    4 people found this answer helpful.

  2. Limitless Technology 39,351 Reputation points
    2021-09-15T14:59:28.273+00:00

    Hello again @Amin2234

    As I can see from the screenshot, you have installed a Windows 10 Home Single Language version of Windows 10. What was the version of Windows 10 before you reinstalled? I looks like the key you were using is not valid for the current install. For example: Windows 10 Home and Windows 10 Home Single Language require different keys.

    you can download other versions here:
    https://www.microsoft.com/es-es/software-download/windows10

    Best regards,

    1 person found this answer helpful.

  3. Sarat Chandra 581 Reputation points
    2021-09-14T18:25:20.943+00:00
    0 comments No comments

  4. Limitless Technology 39,351 Reputation points
    2021-09-15T10:41:28.56+00:00

    Hi there,

    Usually, this might happen if the servers are busy and they cannot communicate with your PC.
    Alternatively, you can try Phone activation or activate with help of chat support , this might help you with the process
    https://support.microsoft.com/en-us/windows/product-activation-for-windows-online-support-telephone-numbers-35f6a805-1259-88b4-f5e9-b52cccef91a0

    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

    0 comments No comments

  5. Kapil Arya 7,596 Reputation points MVP
    2021-09-15T12:06:30.287+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/something-prevented-us-from-communicating-with-our-activation-servers-0x87e10bcf

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    0 comments No comments