Active Directory no internet access

Filip Gronostaj 21

Hello, the problem is as follows, after a few days of not logging into the computer, the domain user loses access to the Internet and the domain administrator must log in to the computer to return Internet access. What to do?

Limitless Technology 39,381 Reputation points

2021-09-15T17:22:05.6+00:00
Hello @Filip Gronostaj

Could you provide more information about you issue?

Have you tried replacing the computer of the user? Does the issue appear to same user in different machines, or different user in same machine?

What is the status of the network interface when the user has the problem? Connected, Not Connected, Limited Connectivity, Disabled?

Please run an IPCONFIG /ALL when the user has the issue and compare with the ones from the Administrator session when it works

In case all TCP settings and DNS appear correct, please run both a IP ping (for example PING 8.8.8.8 and PING www.microsoft.com), do the packages drop?

Can t ping local addressed or resolve same-domain hostnames?

repeat the test if the packages drop but using TRACEROUTE command (TRACEROUTE <IP> or <domain>) and see where the packages stop working.

Hope this helps to narrow down the issue and the community can help you in more detail,
Best regards,
Filip Gronostaj 21 Reputation points

2021-09-16T05:11:53.207+00:00

The problem occurs on any computer that is not used +7 days

Accepted answer

Dave Patrick 426.1K Reputation points MVP

2021-09-24T13:07:44.187+00:00

In the second instance a DHCP server was not found so the device has an APIPA (169.254.xxx.xxx) address assigned.

--please don't forget to upvote and Accept as answer if the reply is helpful--
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1 person found this answer helpful.
Dave Patrick 426.1K Reputation points MVP

2021-09-25T13:15:45.973+00:00

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--

Filip Gronostaj 21 Reputation points

2021-09-26T09:59:02.177+00:00

I don't work at the weekend, but I will check it out for the week. Do you have any idea how to fix it because only after logging in to the administrator with dhcp the computer connects.

Dave Patrick 426.1K Reputation points MVP

2021-09-26T14:09:45.593+00:00

Might check the DHCP setup, turn off IPv6 on the router if not used.

--please don't forget to upvote and Accept as answer if the reply is helpful--

Dave Patrick 426.1K Reputation points MVP

2021-09-27T13:47:16.45+00:00

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--

Filip Gronostaj 21 Reputation points

2021-09-30T06:45:23.733+00:00

We extended the dhcp expiration time is fine. Thanks
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2 additional answers

Dave Patrick 426.1K Reputation points MVP

2021-09-15T12:47:15.383+00:00

Please run;

Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log
repadmin /showrepl >C:\repl.txt
ipconfig /all > C:\dc1.txt
ipconfig /all > C:\dc2.txt
ipconfig /all > C:\problemworkstation.txt

then put unzipped text files up on OneDrive and share a link.
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1 person found this answer helpful.
Dave Patrick 426.1K Reputation points MVP

2021-09-15T17:35:05.587+00:00

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--

Filip Gronostaj 21 Reputation points

2021-09-16T05:31:13.833+00:00

This command does not work Dcdiag / v / c / d / e / s:% computername%> C: \ dcdiag.log

Dave Patrick 426.1K Reputation points MVP

2021-09-16T12:48:37.323+00:00

Please do not edit the commands, there are no spaces like that.
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Filip Gronostaj 21 Reputation points

2021-09-24T05:15:12.827+00:00

@Dave Patrick
Internet Work

Internet don't work
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