WINDOWS UPDATE FAILED - error 0x80070003

Vu Huynh 21 Reputation points
2020-07-31T03:14:03.64+00:00

Hi there,

My Windows 10 client meets trouble with Windows update. It shows that failed install update as below

14792-teams.png

I tried:

  • Re-update many time, Windows just rollback after the restart. The update process still fails
  • Rename & Clean data update folder C:\Windows\SoftwareDistribution
  • Download & try to install offline these packages from Microsoft
  • Restart all related services: Windows update, Cryptographic services, Background intelligent transfer service, msiserver
  • Run DISM command (no error)
  • Re-install all .Net on Programs and Features

I attach more bug log that I collected:

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14782-image.png

14724-image.png

14608-image.png

14746-image.png

Should I update to the lastest Windows 10 version 2004?

Thanks & best regards,

Vu

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,560 questions

10 answers

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  1. Scootercat 66 Reputation points
    2021-04-12T06:12:01.273+00:00

    After a month or more of trying all the standard fixes I was finally able to solve my Windows Update failure problem that displayed error code 0x80070003. I am posting here in case others may benefit. It appears if you use Macrium Reflect software this may help you but I could not confirm that the problem was caused by Macrium. So whether you use Macrium or not see if this helps you.

    1. In the Registry Editor (click the Start Menu icon and type regedit), go to this location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WIMMount
    2. FIrst thing to do is make a backup of this entry in case anything goes wrong. Right click on WIMMount and select Export and save the backup somewhere.
    3. Now click on the top level WIMMount entry (if you expand it you will see Instances and WIMMount sub-directories but we will not be using those) and in the right side panel you should see 11 or so entries.
    4. Find the entry with the name "ImagePath" and make sure the Data column shows this: system32\drivers\wimmount.sys
    5. If it does not say this, click on "ImagePath" and change the Value data field to system32\drivers\wimmount.sys
      In my WIndows 10 registry, this entry showed something different so I changed it. I confirmed this entry on my two other Windows 10 PC's.
    6. Finally, check to make sure the wimmount.sys file is in this location: C:\Windows\System32\drivers\wimmount.sys

    If you didn't have the problem stated above, I suggest using the SetupDiag tool located here:
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag?mc_cid=25e3a26841&mc_eid=[6921c9c1f0]

    This is what I used to find my problem with wimmount.sys above. You just double click SetupDiag.exe and after it runs it will create 3 files in the same folder as SetupDiag.exe. Open the SetupDiagResults.log file in Notepad and it should give you a clue as to why Windows Update failed.

    Good Luck!

    13 people found this answer helpful.
  2. HvR 16 Reputation points
    2021-10-12T06:42:06.053+00:00

    OK, none of the solutions worked for me.
    This is what solved it for me:
    **

    • Download mediacreationtool (from Microsoft)

    **
    Run it.
    It will download Windows and start installing.
    It will ask if you want to keep programs, files and settings - select yes.
    Let the install finish.
    Worked perfectly, and nothing was removed from my system.

    3 people found this answer helpful.
  3. Joy Qiao 4,886 Reputation points Microsoft Employee
    2020-07-31T07:57:38.923+00:00

    Hi,

    Please update hardware driver, turn off antivirus software, and boot computer into Clean Boot to prepare a environment for update.

    I noticed the troubleshoot tool says issue related with BITS service, please try the following measure to check if it is available to install update.

    1. Create a new folder named as C:\temp\cab
    2. Download update package from http://catalog.update.microsoft.com to C:\temp
    3. Run command line below to exact .msu file for getting .cab file.
      expand -F:* C:\temp{.msu file name with extension} C:\temp\cab
    4. Run DISM command line below to add .cab file.
      Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}
    2 people found this answer helpful.
  4. Seán 11 Reputation points
    2021-10-16T23:09:22.513+00:00

    Error Code 0x80070003 Windows 10 Update Failed to Install
    Windows 10, version 21H1 update history
    October 12, 2021—KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)

    Run DISM and System File Checker
    Open Command Prompt as an administrator and execute the following command:

    Run command : sfc /scannow
    Then run
    Run Command DISM /Online /Cleanup-Image /RestoreHealth

    Reboot , update installed

    This worked for me!

    2 people found this answer helpful.
  5. Reg Whitton 6 Reputation points
    2020-12-02T23:36:00.367+00:00

    Well I'm getting this issue with:

    2020-11 Cumulative Update for Windows 10 Version 2004 for x86-based Systems (KB4586781)

    I've had the issue several times before on cumulative updates but have previously managed to get by using one of the fudges above. However, this essential security update has my laptop stuck in an endless loop of downloading, installing, rebooting, failing, rolling back, downloading, installing, ...

    I'm guessing this update has reached the maximum size that an 8gb laptop can cope with.

    1 person found this answer helpful.