@Greg T Sorry for the inconvenience caused!
Please find the comments below:
- Can't see my MARS Recovery Vault, even though backups are running every day.
[My understanding] MARS Recovery Vault is not seen in the Azure portal. However, there are MARS backups running every day and you can see them in Azure backup MMC portal - Correct?
- Can't add a new RS vault because I'm told my Azure subscription doesn't support MARS?? Nothing has changed in my subscription.
There is no such restrictions/limitation from Microsoft Azure. Your subscription owner/Account Admin must have limited your access/priveleges
- Can't get support anywhere from Microsoft which is unbelievable since these are my server backups and MICROSOFT IS CHARGING ME FOR THESE BACKUPS EVERY MONTH!!!
I can help. Let me know if you need assistance registering the new Windows Server 2019 with MARS to Recovery Vault. Try registering the server using PowerShell - https://learn.microsoft.com/en-us/azure/backup/backup-client-automation
- How do Microsoft customers get Microsoft support when they are using Azure MARS?
If your subscription has support plan - https://azure.microsoft.com/en-in/support/options/#support-plans you can raise a technical support request provided you've access to create a support ticket.
Are you able to login Azure portal and see your resources?
If not, you can try switching the directory - https://learn.microsoft.com/en-us/azure/azure-portal/set-preferences might help finding your resources.