i can't add file share to windows server 2012 r2

MohamedAbdalla-0416 1 Reputation point
2021-09-27T08:14:36.733+00:00

I created the storage account, and created the shared file, added it to my mac machine successfully, but when I tried to add it to my windows server 2012 r2 , it's given me the attached picture, any ideas
135502-snip20210927-1.png135410-snip20210927-1.png

Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
1,156 questions
Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
2,668 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,084 questions
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  1. Sumarigo-MSFT 43,406 Reputation points Microsoft Employee
    2021-09-27T09:32:10.967+00:00

    @MohamedAbdalla-0416 Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    Just for conformation: I assume you have followed the below mentioned (Prerequisites) steps: Ensure port 445 is open: The SMB protocol requires TCP port 445 to be open; connections will fail if port 445 is blocked. You can check if your firewall is blocking port 445 with the Test-NetConnection cmdlet. To learn about ways to work around a blocked 445 port, see the Cause 1: Port 445 is blocked section of our Windows troubleshooting guide.

    • Open File Explorer. This can be done by opening from the Start Menu, or by pressing Win+E shortcut.
    • Navigate to This PC on the left-hand side of the window. This will change the menus available in the ribbon. Under the Computer menu, select Map network drive.
    • Select the drive letter and enter the UNC path, the UNC path format is \<storageAccountName>.file.core.windows.net\<fileShareName>. For example: \anexampleaccountname.file.core.windows.net\example-share-name.

    > Note: - Use the storage account name prepended with AZURE\ as the username and a storage account key as the password.

    For more information, please refer here

    Troubleshoot Azure Files problems in Windows (SMB)

    If the issue still persist, I would like to work closer on this issue

    Please let us know if you have any further queries. I’m happy to assist you further.

    Please do not forget to >>135499-image.png and “up-vote” 135429-image.pngwherever the information provided helps you, this can be beneficial to other community members.

  2. Limitless Technology 39,336 Reputation points
    2021-09-28T14:53:53.653+00:00

    Hello @MohamedAbdalla-0416 ,

    Thank you for your question and for getting in touch. My name is Samuel and I would be more than happy to help you with your query.

    There is a topic with a problem similar to yours, I recommend that you consult it through the link below, which I believe can help you better understand this scenario and how to fix it:

    https://social.technet.microsoft.com/Forums/en-US/bca317cd-87aa-4fd7-b12a-6715e6dddfe5/cant-access-unc-share-on-windows-server-2012-r2?forum=winserver8gen

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    If the answer is helpful, please vote positively and accept as an answer.

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