In case of Compliance Recording, recording is stop not the active call

Dhiraj Jain 101

I have tried to run the Delete API and have observed that if I run this API for compliance call then recording is stopped in background whereas call is still active. In such a case, if user run this API, he can stop the recording and can expose crucial information about company to customer by keeping the call active.
Can we handle the user in call and drop the recorded user from call?

ChetanSharmamsft 1,026 Reputation points Microsoft Vendor

2021-09-29T05:55:30.993+00:00

@Dhiraj Jain - Is this related to Teams App development issue?
Also could you please share the repro steps or docs which you are referring, so that we can check it from our end.

Accepted answer

Dhiraj Jain 101 Reputation points

2021-10-07T08:52:24.173+00:00

Hi Team,
I tried following this steps https://learn.microsoft.com/en-us/powershell/module/skype/set-csteamscompliancerecordingapplication?view=skype-ps for my compliance recording policy and I found that the RequiredBeforeMeetingJoin, RequiredDuringMeeting, RequiredBeforeCallEstablishment & RequiredDuringCall Flag was set to FALSE.

After setting these all Flags to TRUE, the call is getting dropped as expected for the Recorded User.
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Hunaid Hanfee-MSFT 976 Reputation points

2021-10-07T13:33:50.963+00:00

Thanks for updating.
That resolved your issue?

Dhiraj Jain 101 Reputation points

2021-10-07T13:40:59.56+00:00

Yes my issue is resolved. We can close this ticket.
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1 additional answer

Dhiraj Jain 101 Reputation points

2021-09-30T08:03:46.887+00:00

Hi Chetan,
I'm following this doc https://learn.microsoft.com/en-us/graph/api/call-delete?view=graph-rest-1.0&tabs=http for my work.
So the API does work where the call recording do stop but the actual call is still active.
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Hunaid Hanfee-MSFT 976 Reputation points

2021-10-01T10:45:47.457+00:00

Have you tried this sample https://github.com/microsoftgraph/microsoft-graph-comms-samples/tree/a3943bafd73ce0df780c0e1ac3428e3de13a101f/Samples/BetaSamples/LocalMediaSamples/ComplianceRecordingBot If not, can you try with this one?

Dhiraj Jain 101 Reputation points

2021-10-06T13:45:21.517+00:00

This sample is bit old and I was already doing the similar mechanism to setup my Bot and publish it but directly from Azure portal and not using the Powershell method.
I tried the to reproduce the same scenario and used the API from here https://learn.microsoft.com/en-us/graph/api/call-delete?view=graph-rest-1.0&tabs=http for deleting the call, the issue is still occurring.

When we make a manual call between non-recorded user to a recorded user and then try to end the call using DELETE API, the bot is removed from the call i.e. the Compliance recording is stopped but the actual call is still active. As per compliance, the recorded user should be also removed from the user or its call should be ended.

I have created a complete video of my problem but can't upload here because MP4 format not supported. If you can share me any mail id or other forum where I can upload my video, would be helpful.
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