If you do not remember the password of your account, you should be able to reset it by using Self-service-password-reset (depends if your school enabled it). However, since you do not have access to the authenticator app anymore, I suggest to contact your IT administrator to reset it for you.
How to access Authenticator app if password is forgetten?
tahliyah allen
1
Reputation point
I cannot log into my school website because I don’t remember my password. When I try to make a new one, I need a code from the Authenticator app which I also cannot log into because in order to retrieve the code sent to me, I need to get it from the with Authenticator app.
Is there any way around this?
Thank you.
Tahliyah Allen