Event ID 10110 , 10111 & possibly related bsod

Testkill 1 Reputation point
2021-10-03T16:55:48.817+00:00

Hi i'm trying to figure out what the issue may be, my pc freezes after being left idle a while, today it got a BSOD (0x0000000a) which may be related (also driver related crash?)

No clue what to do from there, i've ran V2 but no idea how to read trough it. => https://www.mediafire.com/file/3hpmvuettjdlbbb/DESKTOP-LAM635N-%25282021-10-03_18-34-29%2529.zip/file system info is in the dxdiag there

from the freezing(eventviewer) I've identified the issue being the razer kraker 7.1, a driver related to it?

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>
    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
    <EventID>10111</EventID>
    <Version>1</Version>
    <Level>1</Level>
    <Task>64</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2021-09-25T16:09:18.9839288Z" />
    <EventRecordID>77436</EventRecordID>
    <Correlation />
    <Execution ProcessID="964" ThreadID="1072" />
    <Channel>System</Channel>
    <Computer>DESKTOP-LAM635N</Computer>
    <Security UserID="S-1-5-18" />
    </System>
  • <UserData>
  • <UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
    <LifetimeId>{29389060-6a3e-4f2c-aee5-6cc3c4bf946d}</LifetimeId>
    <FriendlyName>HID-compliant headset</FriendlyName>
    <Location>(unknown)</Location>
    <InstanceId>HID\VID_1532&PID_0510&MI_03&COL02\7&2899A0E6&0&0001</InstanceId>
    <RestartCount>5</RestartCount>
    </UmdfDeviceOffline>
    </UserData>
    </Event>
  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>
    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
    <EventID>10110</EventID>
    <Version>1</Version>
    <Level>1</Level>
    <Task>64</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2021-09-25T16:09:18.9829613Z" />
    <EventRecordID>77435</EventRecordID>
    <Correlation />
    <Execution ProcessID="964" ThreadID="1072" />
    <Channel>System</Channel>
    <Computer>DESKTOP-LAM635N</Computer>
    <Security UserID="S-1-5-18" />
    </System>
  • <UserData>
  • <UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
    <LifetimeId>{29389060-6a3e-4f2c-aee5-6cc3c4bf946d}</LifetimeId>
    <Problem>3</Problem>
    <DetectedBy>2</DetectedBy>
    <ActiveOperation>0</ActiveOperation>
    <ExitCode>259</ExitCode>
    <Message>0</Message>
    <Status>4294967295</Status>
    </UMDFHostProblem>
    </UserData>
    </Event>
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Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Limitless Technology 39,351 Reputation points
    2021-10-05T18:40:06.9+00:00

    Hello @Testkill

    1. Please disable any Antivirus program if you have.
    2. Please run from cmd with elevated prompt. sfc /scannow
    3. Please run DISM to check windows component health.
      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth
    4. Clean up folders.
      C:\Windows\Temp folder
      %USERPROFILE%\AppData\Local\Temp
    5. Update Windows and BIOS drivers to latest version.
    6. Login with another user profile and see if BSOD occurs.
    7. Uninstall any non Microsoft applications from Control Panel -> Programs and Features

    -----------

    --If the reply is helpful, please Upvote and Accept as answer--

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