Failure to save authentication methods

Lassi R 21 Reputation points
2021-10-06T06:19:47.293+00:00

I beguin to get following error when saving policy for MS authenticator authenticatuion method. Yesterday it was ok, not anymore.
What to do?

Saving authentication methods
The policy did not save successfully.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,561 questions
Accepted answer
  1. Siva-kumar-selvaraj 15,551 Reputation points
    2021-10-06T12:45:04.71+00:00

    Hello @LassiR-3102,

    Thanks for reaching out.

    I was able to reproduce the same and confirm the cause of the error is hitting the size limit of the policy (Max 17).

    The recommended action is to move all of the individual users into a group and give that group access, as opposed to adding all users to the policy individually. Hope this helps.

    Hope this helps.

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    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. Patrick Selhorst 40 Reputation points
    2023-12-18T13:47:17.2333333+00:00

    turn off SSPR, save policy and turn on SSPR again.

    5 people found this answer helpful.
  2. Lanelle F 0 Reputation points
    2023-03-22T17:09:36.61+00:00

    Hi there, I'm unfortunately having the same issue, but am not even hitting that 17 limit. If there are any other options please let me know! Thanks.

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