What kind of XErr is displayed during XSTS authentication?

고종원 6

What kind of XErr is displayed during XSTS authentication?

xsts.auth.xboxlive.com/xsts/authorize

JamesTran-MSFT 36,371 Reputation points Microsoft Employee

2021-10-11T16:26:06.427+00:00
@고종원
Thank you for your post!

Are you able to share some more info so I can gain a better understanding of your ask?

What XErr are you referring to? Is this an error?

Can you share a screenshot of what you're seeing?

Where are you trying to sign in? Is this within the xboxlive.com domain?

Any additional information would be greatly appreciated!

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
고종원 6 Reputation points

2021-11-23T13:18:44.79+00:00
If you send an authentication request with an XBL token to the URL(xsts.auth.xboxlive.com/xsts/authorize), some users will get an error.

{'Identity': '0', 'XErr': 2148916236, 'Message': '', 'Redirect': ''}

First, We found 5 XErrs.

2148916233 - Microsoft account does not have an Xbox account.

2148916235 - Accounts from countries where XBox Live is not available or banned.

2148916236 - You must complete adult verification on the XBox homepage. (South Korea)

2148916237 - Age verification must be completed on the XBox homepage. (South Korea)

2148916238 - The account is under the age of 18, an adult must add the account to the family.

What else are there?

1 answer

JamesTran-MSFT 36,371 Reputation points Microsoft Employee

2021-11-23T17:34:30.017+00:00

@고종원
Thank you for following up on this!
Xbox is currently not supported here on the Q&A forums, our Xbox experts are actively answering questions in the dedicated forum here:

https://answers.microsoft.com/en-us/xbox/forum

Thank you for your time and patience throughout this issue.

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