Getting Developer support subscription renewal email even though the microsoft account has been deleted

Yuvraj 1 Reputation point
2021-10-09T12:44:59.337+00:00

Hi,

I had a microsoft account which I deleted last month or may be 2 months back, but Microsoft is still trying to renew the Developer support subscription & is trying to access my prepaid card to debit the money.

When the account itself has been deleted, how is the subscription still active?

Regards,
Yuvraj

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Yuvraj 1 Reputation point
    2021-11-11T21:16:40.707+00:00

    Hi Grace,

    I think I understood the problem. When I cancelled my Pay-as-you-go subscription, I got message that developer support plan is still active & should be cancelled.

    But I had deleted my microsoft account itself from the azure portal. Is it possible that plan can be active? If yes, can you please stop it from backend? account name:- uv.tuvi@Stuff .com

    Regards,
    Yuvraj

  2. Dave Patrick 426.1K Reputation points MVP
    2021-12-09T23:17:30.227+00:00

    I'd try the Get Help App here, eventually you'll get connected to account support.
    https://support.microsoft.com/contactus

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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