Windows 10 1909 cant update to newer Version

Question

Hello i cant update my Acer Laptop. I tried different ways . i have always the Fault 0xc1900101 .
the setupdiagresults log139060-setupdiagresults.log is in the attachment.Please help.........

139124-setupdiagresults.log

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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Answer 2

Hi there,

The best way to update a feature version would be In place update or suing the Update assistance tool.
Get the ISO and try the In-place update or try running the update assistance tool.
https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1

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If the reply is helpful, please Upvote and Accept it as an answer

Answer 3

Hello everybody here is the link

https://1drv.ms/u/s!ArrE6ucGTNgDqVQEWOMKZer5OYyw?e=SXgWif

created with v2 log collector hopefully it helps greetings from Austria