Facebook and Instagram Pages Won't Load on Domain Connected Windows 11 PC

Brian 1 Reputation point
2021-10-11T13:53:00.49+00:00

I have a strange issue and if it weren't for needing to update Facebook and Instagram for work, it wouldn't be a problem.

I decided to get a head start on Windows 11 to begin using and testing it. I upgraded on my Work PC, Laptop and On-Call LTE Surface. On the laptop and Surface, I also did a CLEAN install after the upgrade but did not do a clean install on my WorkPC. My laptop and Surface are NOT DOMAIN joined.

On my Domain Joined work PC, I can no longer access Facebook or Instagram via Microsoft Edge. You type the URL, and the tab has a "spinning" indicator but the page never loads nor does it give an error...it will usually perpetually spin or just show a white page. I fired up Chrome and same thing but if you wait long enough it MAY load but mostly the same thing.

I've tried a different Edge Profile and even used guest and in-private mode. Same results.

If I disable the network card on this domain joined PC and go on the Wi-Fi (which is outside domain), Facebook and Instagram work fine. As soon as I reenable the network card on the domain, bam, it stops.

I went ahead and upgraded another, domain joined PC in the office (with a different PC name) to Windows 11 and tried Facebook and Instagram and they work under my profile. Just fine.

So I decided to clean install my work PC to see if something was gummed up. I joined my PC (under same PC name) to the domain, tried Facebook and Instagram and same problem. Pages just spin and spin and won't load.

So I am assuming it has something with my PC name on this domain. I am the IT Director and ONLY IT person here so it isn't like someone went in and blocked those sites.

Any clue? I often update our company's social media sites daily so it is inconvenient to move to a new PC just to do this.

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 39,351 Reputation points
    2021-10-12T07:34:38.257+00:00

    Hi BrianWolt,

    Thank you for your question.

    As you know windows 11 was recently released, which means updates to fix bugs are still being developed, by default updates occur every 15 or 20 days.

    In this case you have two options: wait for some cumulative update to come out that can help fix the problem or return to windows 10 and wait a few more weeks to update to windows 11 again.

    Also, I recommend that you post your question on the windows 11 forum, because there you will be received by the windows 11 team that will explain in detail how to fix this or any other type of problem.

    To do this, go to the link below and select the option "Ask a question" from the top menu and describe the entire problem, including images:

    https://answers.microsoft.com/en-us/windows/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

    If the answer is helpful, please vote positively and accept as an answer.

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