Visio 2016 move to new computer

Michael Refalo 1 Reputation point
2021-10-14T19:54:19.333+00:00

When I login to MS website and enter my Product Key to download Visio 2016 on new computer. I recieve error message or site freezes. Is there a guide to loading Visio 2016 onto new computer?

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,546 Reputation points
    2021-10-15T02:50:10.15+00:00

    @Michael Refalo

    According to your description, I have some questions as following.

    • Which version of Visio 2016 do you have?
      Such as volume licensed Visio Professional 2016, retail Visio Professional 2016.
    • Which website did you login to download the installation package?
      For retail version of Visio, you could log your licensed account into Services & Subscriptions of My Account website to download the package without using the product key.
      For volume licensed versions, you could log into VLSC to get the installation package.
    • What is the content of the error message?
      For further analysis, please take a screenshot and share with us.

    Here is a reference you could have a look, "Install Visio or access Visio for the web".
    Any issues, please feel free to post back.

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