Mac: Nach Update erkennt Word Lizenz nicht mehr an

Lisa Marie Kröber 1 Reputation point
2021-10-15T09:22:04.957+00:00

Hallo,

mein Word-Programm hat vorhin ein automatisches Update durchlaufen.
Nach Beendigung des Updates kann ich nun keine Dateien mehr bearbeiten. Mein Account ist Teil einer Schullizenz, sodass bis vor diesem Update alle Bearbeitungsfunktionen möglich waren. Mit diesem Account habe ich mich wieder angemeldet, jedoch kann ich trotzdem nichts bearbeiten. Was kann ich nun machen?

Vielen Dank!

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
892 questions
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  1. Emily Hua-MSFT 27,526 Reputation points
    2021-10-18T05:58:29.953+00:00

    @Lisa Marie Kröber

    Currently in Microsoft Q&A we only support English, could you please edit your question into English？Thanks for your understanding.

    Via the translation tool, I get the following content, please check whether there is any misunderstanding.
    141234-capture25.jpg

    Is there any error message when you edite your Word documents?
    If yes, please translate it to us for further analysis.

    What version of Office are you using?
    I suggest you check the version number and share with us.

    It's recommended to download and run the license removal tool to remove Office license files on a Mac.
    And then, please sing your account into Office apps again to check this issue.

    If nothing helps, please uninstall the Office first, download Office directly by signning your account into www.office.com, I suggest you re-install Office.
    For more inforamtion, pelase refer to: Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac.

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