Hi @Dorak, Michele ,
Welcome to Q&A forum!
Are you using the Office for Windows?
Please update your Office to the latest version first.
- When did this issue start? Did you perform any installations or updates before this issue? Such as, install third-party Add-ins.
- Besides, how many devices have this issue?
Please check the methods in this thread are helpful to you.
For reference, I encountered a similar issue with Office for Mac before, please refer to: Help needed.
Any updates, please let me know.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.