FSLogix profile degraded after fileserver reboot

Alessandro Tomba 1 Reputation point
2021-10-19T10:33:15.747+00:00

Hi everyone,
a customer had FSlogix profile container configured in a Citrix FARM.
Users call the helpdesk telling that all sessions are freezed, after some investigation customer identify that the standalone fileserver (not cluster or DFSR) is freezed.
The customer are unable to logoff session user from Citrix and reboot the fileserver.
After reboot the file server some user had a degraded profile.

Which is the Best Practice in this case?

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
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  1. Martijn Kools 141 Reputation points
    2021-10-19T10:51:21.747+00:00

    You need redundancy to prevent this from happening so you should use cloud cache. There is enough documentation on this.

    As for the corrupt profiles, you probably have to recreate them.

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