Can a user set a "Never Delete" policy on their Inbox?

Azure Apprentice 191 Reputation points
2021-10-22T11:18:42.087+00:00

Hello Experts,
hope you are doing well.

Can a user set a "Never Delete" Policy on their main Inbox just like they can do it on individual mails/folders as per this documentation:
https://support.microsoft.com/en-us/office/retention-and-archive-policies-in-outlook-web-app-465372e4-e16b-47db-bee0-aba44799085e

The above is for the OWA outlook, but the Outlook App is similar. How can it be done in both?

Would that setting technically download all of the emails and retain them forever in Outlook App for example:
142936-image.png

If the end user can not do it by default is there any admin configuration that needs to be done in order to achieve the goal?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 141.1K Reputation points MVP
    2021-10-22T12:23:05.85+00:00

    There is no policy to do that. You would have to create it as an admin.

    By default, those messages will just stay there forever unless you implement a policy of the user deletes them.

    Edisc:

    https://learn.microsoft.com/en-us/microsoft-365/compliance/ediscovery?view=o365-worldwide

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  1. Andy David - MVP 141.1K Reputation points MVP
    2021-10-22T12:00:20.723+00:00

    You mean can a user or admin prevent emails from being deleted in their mailbox? No that is not possible.

    Even with a retention / in hold policy, items can be deleted, it just means they are saved and searchable even if "purged.