gettign error aftre trying to login in to Skype for Business it take me to Microsoft login pase and i insert correct passowrd it keeps telling me password is in correct

Vikram Sevak 1 Reputation point
2020-08-05T20:48:32.07+00:00

I tried inserting under advance option on Skype for Business app on my iPhone 8 -Under Auto detect server
Internal discovery address:https://webdir.online.lync.com/Autodiscover/autodiscoverservice.svc/Root

External discovery address:https://webdir.online.lync.com/Autodiscover/autodiscoverservice.svc/Root

It allowed me at lest to go on the next step, but it takes me to Microsoft login page on my iPhone and after inserting the correct password it keeps telling me your password is incorrect.

My Lync was working great earlier looks like after latest software update IOS 13.6 on iPhone I have got this issue

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 48,871 Reputation points Microsoft Vendor
    2020-08-06T02:23:23.223+00:00

    Hi!

    Does anyone else have the same issue in your organization?

    According to your description, it seems your environment is Skype for Business Online.

    Please make sure again the following SRV and CNAME record have been added to your DNS host.
    15900-4.png
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    Besides, please check if you have installed the Enterprise Root CA Certificate on the IOS device