Error 0X80090029 : TPM console not loading

nicolò antonini 6 Reputation points
2021-10-28T14:05:55.9+00:00

The issue I'm experiencing is kinda strange: when I try to log into Teams he will show me this error screen (attached) that displays an 80090030 error, so something's wrong with my TPM. But when I open tpm.msc and try to update it or even look at anything related to my TPM it gives me an "HRESULT 0X80090029" error, saying that the pc is not able to load the management console (attached).
Basically I've tried everything I found online: both from accessing the BIOS and checking manually the TPM (which is actually there and enabled. Even tried to disable and enable it back) and from clearing the TPM from Device Security and rebooting my laptop.
I dont really know what to do, I didnt use Teams for a long time (or even at all?) on this laptop because in the last year or so I've been attending my lessons from my other bigger computer, so basically I haven't got any clue about what's going on.
Thank you in before for the help

144613-tpmmsc-error.png

144594-teams-error.png

EDIT(1): for anyone wondering what the error on team screen says I'm going to translate it from italian:
"Error Code: 80090030
Correlation ID: c25de248-b170-4e42-977b-68d8ed9c85f1
Timestamp: 2021-10-28T13:40:51Z
Server message: The necessary device for the cryptography service
isn't ready for use"

Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. XinGuo-MSFT 14,536 Reputation points
    2021-10-29T02:16:23.903+00:00

    Hi,

    Microsoft Teams error 80090030 indicates the desktop app could not log you into your account. This could be due to outdated TPM versions or conflicting settings.

    How to Fix Microsoft Teams Error 80090030

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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