cannot get the `` New Teams meeting '' icon in the Outlook calendar

Question

Hello,

I am a System administrator, in our park we have an office 365 ProPlus (16.0.12730.20430) and Teams (1.300.19173) subscription for all workstations.

The problem is that for one of the workstations and unlike the others, the user cannot get the `` New Teams meeting '' icon in the Outlook calendar. It does appear in the list of add-ins installed on Outlook.

I tried shutting down Outlook and Teams, restarting the Teams client first, connecting to Teams and then restarting the Outlook client, but it didn't work.

I also did the recommended checks in the links below but it doesn't work either.

https://technoresult.com/how-to-fix-teams-add-in-not-showing-in-outlook/

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/why-can-t-i-see-the-microsoft-teams-meeting-add-in-for-outlook/ba-p/174630

https://blogs.perficient.com/2018/03/23/where-is-my-teams-meeting-add-in-for-outlook/

https://learn.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#:~:text=In%20Outlook%2C%20choose%20File%20and,of%20Outlook%20Options%20dialog%20box.&text=If%20the%20Teams%20Meeting%20Add,Add%2Din%20for%20Microsoft%20Office.

I have also skype for Buss meeting; and it works for all.

The use of teams meeting is allowed in the microsoft portail, and the meeting works from mobile

Thanks a lot for your help.
Looks.

Hadjer Yahiaoui.

Answer 1

If you still don't see the add-in, make sure that it isn't disabled in Outlook.

In Outlook, choose File and then Options.
Select the Add-ins tab of Outlook Options dialog box.
Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
Choose OK on all dialog boxes.

Once you double check it, restart the teams and then restart outlook. And check if you're able to see the new teams meeting. This resolution usually works for me .

Answer 2

Hi!
Agree with Michelle! I also met this issue before and this resolution works for me!

As a supplement, you can try to check if you can schedule Teams meeting in Outlook Web App. This step is to make sure if this issue is related to add-ins in outlook.

https://www.howtogeek.com/665344/how-to-create-a-teams-meeting-in-outlook/

If don't know how to install add-in for Teams in outlook, you can learn from:

https://www.addictivetips.com/web-conferencing/outlook-teams-add-in/

Answer 3

333/5000
Good morning all,

My problem was solved by repairing the .Net Frmaework 3.5, the corresponding registry key did not point to the installation location, below the error displayed. After editing the registry and restarting the system, the Teams button appears in Outlook.
Thanks for your help.
Cordially.

Answer 4

Hello anonymous user

Check this, might help, enabling the addin in the admin center.

Reference: https://windowsreport.com/teams-not-showing-in-outlook/

Answer 5

Hello @parsharmanojCS,

the policy is well configured for all users but doesn't wor for this user ans all userss in the same PC.

thank you for reply