file sharing in Word for Mac on Monterey

Snir, Marc 11 Reputation points
2021-10-31T18:50:54.3+00:00

File sharing has stopped working after the upgrade to Monterey
When sharing a document or PDF I get a beep and nothing happens
When sharing in HTML format Outlook opens (it is not my default mail client)

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Viki Ji_MSFT 4,421 Reputation points
    2021-11-01T03:15:39.78+00:00

    Hi @Snir, Marc ,
    Welcome to Q&A forum!

    According to your descrition, I would like to confirm the following information with you.

    • Are there any error messages when this issue occurs? If yes, please describe them in detail or share screenshots with us.
    • How did you share these files? Please refer to: Share your file in Word for Mac to check.
    • Do all Office files have this issue? Such as, .doc, .xlsx and .pptx files.

    Per my research, I would suggest that you try to open your Mac in safe mode to check this issue:

    1. Turn on or restart your Mac, and then hold down the Shift key as the Mac starts immediately.
    2. Release the key when you see the login window, and the"Safe Boot" should appear in the upper right corner.
    3. Log in to your Mac.

    For more information, please refer to: How to use safe mode on your Mac.
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    In addition, considering that this issue occurred after upgrading to Monterey, I also suggest that you contact the relevant Apple support to troubleshoot this issue.

    Hope you can solve this issue as soon as possible.
    Any updates, please let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  2. Jasper 1 Reputation point
    2021-11-09T16:43:19.657+00:00

    I have exactly the same problem. I can't really see how safe mode would do anything here. Basically, 'Share document', 'Share workbook', 'Send presentation' and 'Share PDF' don't work anymore across the Office suite since updating to Monterey, I just get a beep. Very annoying!

  3. Mandi Wallis 1 Reputation point
    2021-12-11T00:30:22.983+00:00

    I'm having this same issue with microsoft office for mac (2019). i've restarted my computer multiple times, and uninstalled and reinstalled the whole office suite - no change. just a single beep every time i try to share or send a file from any office product (using File - Share - send document, the send document/workbook shortcut on the quick access toolbar, or the send a copy option from the share button, email as attachment)

    are there any updates? this is a feature i use multiple times a day, so it's been driving me nuts today to have no luck fixing it! (just got a new computer this week - Macbook pro 13 in with M1 chip)

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  4. Henry Forman 1 Reputation point
    2021-12-14T20:40:58.777+00:00

    Same issue - I use Spark email. Changed to Mail and that worked. So, it will not use a third party app - Apple does it again!

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