Credentials mismatch in WPA3-enterprise connection

Allen 6 Reputation points
2021-11-16T05:34:50.937+00:00

Hi,

We would like to setup an WPA3-enterprise network with Windows Server 2022.
So far we could use Android 11 devices to connect to the network via WPA2-enterprise + PEAP + MSCHAPv2 with server certificate issued by Certificate Authority
Furthermore, we can also connect via TLS certification in WPA2-enterprise with the server and client certificates which are both issued by our CA.

However, the connection failed after we change our AP to use WPA3-enterprise (also change the GPO setting)
The log message from event viewer suggests that the user credentials mismatch (Reason code 16). But we gave the same user, same server certificate and same client certificate.
The credential was authorized successfully in WPA2-enterprise but failed in WPA3-enterprise.

We are wondering if there is any other settings needs to be changed so the windows server can support WPA3-enterprise connection?

We have tried to re-issued the certificate with SHA384 encryption to meet the requirement but still got the same result.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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