User configured presence sessions never expire-app cannot toggle a user to Available from Busy

Question

Testing with an application setting user presence I tried the following:
-In Teams, set my presence to Busy.
-In my application, set my presence to available (new session) with a timeout of 4h
-Wait 4h
-My presence never changes, even when the device I set it on goes idle.

According to the docs, user set states override application set ones, but this appears to be a case where the user set state never expires, so the application state will never be honored. This way it appears that a user who sets themselves to Busy can never be automatically moved out of busy by application logic.

Expected behaviour is that the user-supplied state will have a timeout, or that the application is able to force a presence state change.

Source from https://github.com/microsoftgraph/msgraph-sdk-dotnet/issues/1188

Answer 1

According to the precedence order mentioned in presence sessions, Busy has more precedence than Available. So you cannot override this precedence order with application. However you can override any presence session directly through UI.

Thanks,

Nivedipa

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