Can't add domain from removed tenant

Admin_Hans 1 Reputation point
2021-12-15T10:25:19.877+00:00

I had a test environment in cdx.transform.microsoft.com. An external Domain was registered in this. Unfortunately, this tenant was removed before the domain was removed. How can I unblock that domain

Microsoft Entra
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  1. AmanpreetSingh-MSFT 56,306 Reputation points
    2021-12-15T10:36:56.853+00:00

    Hi @Admin_Hans • Thank you for reaching out.

    The custom domain(s) must be removed from the tenant before deleting it. Once the tenant is deleted, there is nothing that can be done from your side as you won't be able to access the deleted tenant.

    In this case, you will have to open a support ticket and provide evidence of your ownership of the custom domain by creating MX/TXT records as requested by the support team. Once the validation is done successfully, they will release the custom domain from the backend so that it becomes available to be added to the new tenant.

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