User missing font in Word for MacOS

Mr Litz 1

I hope this is the right place for this.
From user:

I was trying to create letters this morning -- and Adobe Garamond Pro seems to be missing from my computer's font styles. It will work as "Adobe Garamond Pro Bold" but won't go "Adobe Garamond Pro Regular" -- i.e. normal!

Microsoft Word.app 16.40.20081000
The font is available in Excel.
Thoughts on troubleshooting?

Thanks.

Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor

2020-09-01T09:00:51.367+00:00

I have not heard back from you in a few days and wanted to check on the status of the problem. If you have any questions with the previous information I've provided, please don't hesitate to let me know. I am glad to be of assistance.

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Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor

2020-09-07T09:54:06.503+00:00

Hi anonymous user,
Any updates about this problem now and I'm glad to help you.

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1 answer

Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor

2020-08-17T08:09:10.507+00:00

Please refer to this support article and check if this will help you: third-party-installed-font-fails-appearing
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Mr Litz 1 Reputation point

2020-08-17T13:01:07.723+00:00

I worked through that troubleshooting first and it didnt fix my issue.
I also posted here and there are others with the same issue.

Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor

2020-08-19T09:47:16.557+00:00

You can give a feedback to Word for Mac uservocie forum:
304942-word-for-mac

This is a way for Microsoft collect information and feedback from users.
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