Azure AD B2C MutliFactor Page Not Responsive In Iphone

David Lino S 1

When loading Multi-Factor Authentication Page in iPhone it is not responsive and spilling out of the page need to be responsive that page

Siva-kumar-selvaraj 15,551 Reputation points

2021-12-31T10:01:37.963+00:00

@David Lino S ,
Could you please confirm whether you are utilizing user flow or creating custom policies? If the MFA page is built using custom HTML/CSS, what is the page contract version? Additionally, are you utilizing anything customized? If this is the case, could you revert to the default configuration and try it again? Thanks
David Lino S 1 Reputation point

2022-01-03T08:10:30.907+00:00

no, i am using inbuilt not using custom and the page layout version is 1.2.1
Siva-kumar-selvaraj 15,551 Reputation points

2022-01-06T09:09:02.153+00:00

I tested AD B2C MutliFactor Page with page layout version 1.2.1 which works fine for me and below is screenshot for your reference. If possible could you please take screenshot and share with me? Thanks.
David Lino S 1 Reputation point

2022-01-06T11:38:57.06+00:00

Yes Sure
]2

In second screen you can see it is going out side
Siva-kumar-selvaraj 15,551 Reputation points

2022-01-07T11:45:59.497+00:00

Thanks, could you please try experiment with my test B2C User Flow with MFA by Signing-up and let us know the behavior? https://amsin.b2clogin.com/amsin.onmicrosoft.com/oauth2/v2.0/authorize?p=B2C_1_SuSiV3&client_id=a7eb03a0-c31a-4e9c-b07c-345b94604b17&nonce=defaultNonce&redirect_uri=https%3A%2F%2Fjwt.ms%2F&scope=openid&response_type=id_token&prompt=login
David Lino S 1 Reputation point

2022-01-07T12:27:41.337+00:00

YES SURE
David Lino S 1 Reputation point

2022-01-07T12:37:30.157+00:00

YOUR FIRST PAGE IS PERFECT BUT THAT MOBILE PAGE IS NOT COMING PERFECTLY

ALSO I HAVE ATTACHED SCREEN FROM MY MOBILE IT IS NOT RESPONSIVE
Siva-kumar-selvaraj 15,551 Reputation points

2022-01-10T13:17:33.55+00:00

Thanks for the confirmation. I had checked across different version of iPhone (including iPhone 12 PRO , pls find below screenshot) but couldn't preproduce the issue and this seems to be specific with your scenario hence I would recommend you to contact azure support as this issues need more investigation and live troubleshooting to figure out actual cause.

If you have a support plan, requesting you to file a support ticket, else please do let us know, we will try and help you get one time free support. Hope this helps.
Siva-kumar-selvaraj 15,551 Reputation points

2022-01-10T21:26:59.683+00:00

meanwhile, try using different Pay layout version for MFA to see if issue persist. Thanks .
David Lino S 1 Reputation point

2022-01-13T06:09:23.25+00:00

yes sure