Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
305 questions
Azure Media Service is flowing error after i click on the assets MP4 file
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lau
6
Reputation points
Azure Media Service is flowing error after i click on the assets MP4 file
not sure what other information i need to provide.
Please help. thanks
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Girish Akasapu 91 Reputation points Microsoft Employee2022-01-04T02:19:28.21+00:00 Can you provide network traces as well.
Can you also provide some extra information on the asset like how was it created.
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Michael Lau 6 Reputation points
2022-01-04T02:39:49.247+00:00 i i was using Media Service / Assets to upload the MP4
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Girish Akasapu 91 Reputation points Microsoft Employee
2022-01-05T19:02:28.16+00:00 Looks like John has deleted your traces as it contains secrets and reached out to you.
can you send me the trace file with bearer token removed? that will help us understand what is causing the exception.
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