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Al Amran 326 Reputation points
2020-08-17T15:35:19.95+00:00

Environment:
On-premise Exchange Server 2016 CU16
On-premise Microsoft Office Online Server 2016

Microsoft Office Online Server
Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
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4 answers

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  1. Itch Sun-MSFT 2,556 Reputation points
    2020-08-18T06:33:56.947+00:00

    Did you install OOS in the exchange server?

    Please note:

    "Don't install any other server applications on the server that's running Office Online Server. This includes Exchange Server, SharePoint Server, Skype for Business Server, and SQL Server. If you have a shortage of servers, consider running Office Online Server in a virtual machine on one of the servers you have"

    Plan Office Online Server


  2. Al Amran 326 Reputation points
    2020-09-07T12:50:29.337+00:00

    have anyone gone through about the posted error? If so, please help me to figure out this issue.

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  3. Jules Caruso 6 Reputation points Microsoft Employee
    2020-10-22T03:41:26.71+00:00

    @MdALAmran-4721,
    Our Team uses SharePoint Online and we are receiving the same error.

    Is there a place to run the provided code: Restart-WebAppPool MsExchangeOwaAppPool for SharePoint Online?


  4. Al Amran 326 Reputation points
    2021-02-17T15:08:37.337+00:00

    @Itch Sun-MSFT

    We are using DDOS protection by using Cloudflare which was the issue and we are getting the error to preview Word, Excel from External Network.

    We have resolved this issue by installing an appropriate Public SSL wildcard certificate which root CA is the same in Cloudflare & Office Online Server.

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