Azure Free Trial issue creating storage account

C Hagedorn 1 Reputation point
2022-02-04T01:06:41.843+00:00

I recently signed up for the Azure free trial in order to test the Azure storage service as we are looking for a solution for storing immutable backups of our servers. I chatted with an Azure support rep and explained that I was trying to complete a proof of concept for my manager by creating a storage account with about 5 TB of space for a few server backups. If the proof of concept was successful, we'd continue forward with purchasing Azure Storage.
The problem is when I am in the Azure portal, click the "Storage accounts" icon and then click "Create storage account", I'm prompted to start a free trial. But I already started a free trial. I went through the various "Create your Azure free account" screens. And now I want to create a storage account to test storing our backup files. I seem to be stuck. Could this possible because when I signed up I used my work account that's associated with Office 365?

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  1. Ravi Kanth Koppala 3,231 Reputation points Microsoft Employee
    2022-02-04T03:08:25.093+00:00

    @C Hagedorn ,
    Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

    What I understand is that you had a free trial account and it is not allowing you to create the storage account. The free trial is for 30 days (comes with $200 credit), post that you need to move the account to a pay-as-you-go pricing model to use the Azure services (which also comes with 40 free services). If you exceed your monthly free amounts for any of these services, you’ll be billed for them at pay-as-you-go rates. More pricing FAQs can be found at https://azure.microsoft.com/en-in/free/free-account-faq/

    Why can't you create another free account (with a different id) to test your project?

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    Please "Accept as Answer" and Upvote if any of the above helped so that, it can help others in the community looking for remediation for similar issues.

  2. Sumarigo-MSFT 43,806 Reputation points Microsoft Employee
    2022-02-06T04:50:10.65+00:00

    @C Hagedorn When you have used up your USD200* credit or 30 days have passed (whichever happens first), you will need to upgrade by moving to pay-as-you-go pricing. That way, you can keep getting free amounts of services and purchase services beyond their free amounts as needed.

    Your subscription and services are disabled when your credit runs out or expires at the end of 30 days. To continue using Azure services, you must upgrade your account. For more information, see Upgrade your Azure free account. After you upgrade, you'll have continued access to free services for 12 months and you get charged only for usage beyond the free services and quantities.

    When you sign up for an Azure free account, you get USD200* credit. In the first 30 days, any services you use beyond their free amounts will be deducted from that USD200* credit. When you have used up your USD200* credit or 30 days have passed (whichever happens first), you will need to upgrade by moving to pay-as-you-go pricing. That way, you can keep getting free amounts of services and purchase services beyond their free amounts as needed. The cost of those services is charged to the payment method you provide.

    During the first 30 days after you've created an Azure free account, you have $200 credit in your billing currency to use on any service, except for third-party Marketplace purchases. You can experiment with different tiers and types of Azure services using the free credit to try out Azure. If you use services or Azure resources that aren’t free during that time, charges are deducted against your credit.

    If you don’t use all of your credit by the end of the first 30 days, it's lost. After the first 30 days and up to 12 months after sign-up, you can only use a limited quantity of some services—not all Azure services are free. If you upgrade before 30 days and have remaining credit, you can use the rest of your credit with a pay-as-you-go subscription for the remaining days. For example, if you sign up for the free account on November 1 and upgrade on November 5, you have until November 30 to use your credit in the new pay-as-you-go subscription.

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    If you still find any difficulties, I would recommended to reach subscription team who can provide more insights, It's a free support. See here

    Please let us know if you have any further queries. I’m happy to assist you further.

    Please do not forget to 171655-screenshot-2021-12-10-121802.png and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

  3. Vijay A. Verma 5 Reputation points
    2023-05-17T03:43:40.3+00:00

    For the benefit of future visitors, I did encounter the same problem and here is the solution. Switch to your default directory and then it will allow you to create Storage accounts. Due to some reason, it doesn't allow you to create Storage account in any other directory other than default directory.

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