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I am hoping someone can assist here :-( We had an Azure storage account that contained Container blob deleted. The storage account is critical to the business, but unfortunately, this particular storage blob did not have any data protection prior to the deletion. After 24 hours we discovered the accidental deletion and were able to restore it by following a procedure documented on Microsoft's site (https://learn.microsoft.com/en-us/azure/storage/common/storage-account-recover). At the same time, we opened a ticket with Microsoft support on the Azure portal. The entire experience with their support has been nothing but a nightmare and lack of urgency. This is affecting our business, we had the issue 6 days ago, and yet we are still waiting and waiting on Microsoft support to come back with proper support. So here is my question. We managed to restore the Azure account as described above, we see the containers, but our NetApp virtual appliance is not finding data as is ready from the blobs. Also, is it possible for Microsoft to restore the container prior to the deletion 6 days ago? Any help is appreciated here. We are at a point where we are completely down. And the worse is that there is no backups, nothing, zero, nada.
@CycleDude Apologies for the inconvenience! Can you please share your SR# number?
@CycleDude Just checking in to see if you have had a chance to see the previous response. Could you share the above required information to understand/investigate this issue further?
@Sumarigo-MSFT Here you go: 2201310040007746
Microsoft came back with a final report and no resolution, so I doubt you will be able to do anything for us. But if so, please let us know.