Internet Information Services
Microsoft web server software.
1,591 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
I have the same exact issue.
Windows Server 2022 - SMTP Virtual Server - Properties - MMC detected an error in a component, it is recommended to close and restart MMC
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOV%3C/text%3E%3C/svg%3E)
Oscar Villace
21
Reputation points
Windows Server 2022. When I try to log in to Internet Information Services (IIS) 6.0 - SMTP Virtual Server #1 - Properties. I get: MMC detected an error in a component. It is recommended to close and restart MMC, what should I do? If I give the option: Ignore this error and continue the execution. I can NOT access the Properties.177712-iis-6-mmc-error.pdf
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Bennett 11 Reputation points2022-05-02T09:14:03.12+00:00 I also had the same Issue and resolved by:
Stop IIS
open the file C:\Windows\System32\inetsrv\MetaBase.xml
locate the Section <IIsSmtpServer Location ="/LM/SmtpSvc/1" (the "1" is important)
add the following attributes:AccessSSLFlags="0"
AuthFlags="AuthAnonymous"
IPSecurity="18000080200000807800008080000080010000008800000000000000000000000400000003000000020000000200000002000000e00000009c000080020000000100000002000000f000000090000080020000000200000002000000fe00000094000080020000000200000004000000000000008800008000000000000000000000000000000000ffffffff7f000001fffff000fffffe00c2f67600ffffe000d4190000"
RelayForAuth="4294967295"
SaslLogonDomain=""
SmtpInboundCommandSupportOptions="7697601"Start IIS again
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 44%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brian Coverstone 1 Reputation point2023-06-08T02:13:04.94+00:00 Mark led me to the right answer. Mine started crashing after I set SMTP Relay IP addresses. The section was missing RelayForAuth and RelayIpList, which I copied from another server and that fixed it!!
Note: you have to stop the IIS Manager service in order to release MetaBase.xml or you won't be able to save.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paris Wells 20 Reputation points2023-07-11T00:36:02.7866667+00:00 We found that doing the following worked, and can now edit the settings in the II6 Manager without errors (and without crashing when applying settings) every time:
- Stop SMTPSVC service [Display Name: Simple Mail Transfer Protocol (SMTP)]
- Stop IISADMIN service [Display name: IIS Admin Service]
- Edit "C:\Windows\System32\inetsrv\MetaBase.xml"
- Find: <IIsSmtpServer Location ="/LM/SmtpSvc/1"
- Add (Settings are alphabetical): RelayIpList=""
- Save file
- Start IISAdmin Service
- Start SMTPSVC service
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song li 1 Reputation point2022-03-03T04:20:16.58+00:00 I have same issue and get below error with using DebugDiag (seems related to symbol:
Loading control script C:\Program Files\DebugDiag\Scripts\CrashRule_Process_mmc.exe.vbs
DumpPath set to C:\Program Files\DebugDiag\Logs\Crash rule for all instances of mmc.exe
[3/3/2022 4:05:38 PM]
DebugDiag version 2.3.2.11
DbgHost version 2.3.2.11
DbgSvc version 2.3.2.11
Process created. BaseModule - C:\Windows\system32\mmc.exe. BaseThread - System ID: 8500
C:\Windows\SYSTEM32\ntdll.dll loaded at 0xa2df0000
Thread created. New thread - System ID: 6796
Thread created. New thread - System ID: 2332
Thread created. New thread - System ID: 8524
Thread created. New thread - System ID: 8284
Thread created. New thread - System ID: 9888
Thread created. New thread - System ID: 3276
Thread created. New thread - System ID: 364
C:\Windows\System32\KERNEL32.DLL loaded at 0xa1b60000
C:\Windows\System32\KERNELBASE.dll loaded at 0xa0820000
C:\Windows\SYSTEM32\apphelp.dll loaded at 0x9e4d0000
C:\Windows\SYSTEM32\AcGenral.dll loaded at 0x6c760000
C:\Windows\System32\msvcrt.dll loaded at 0xa1e40000
C:\Windows\System32\sechost.dll loaded at 0xa1ef0000
C:\Windows\System32\SHLWAPI.dll loaded at 0xa20a0000
C:\Windows\System32\USER32.dll loaded at 0xa2a10000
C:\Windows\System32\win32u.dll loaded at 0xa0d00000
C:\Windows\System32\GDI32.dll loaded at 0xa2d70000
C:\Windows\System32\gdi32full.dll loaded at 0xa0700000
C:\Windows\System32\msvcp_win.dll loaded at 0xa0480000
C:\Windows\System32\ucrtbase.dll loaded at 0xa0b80000
C:\Windows\System32\ole32.dll loaded at 0xa1490000
C:\Windows\System32\combase.dll loaded at 0xa17d0000
C:\Windows\System32\RPCRT4.dll loaded at 0xa2600000
C:\Windows\System32\SHELL32.dll loaded at 0xa0d30000
C:\Windows\System32\ADVAPI32.dll loaded at 0xa16c0000
C:\Windows\SYSTEM32\USERENV.dll loaded at 0x9f980000
C:\Windows\SYSTEM32\MPR.dll loaded at 0x8a2c0000
C:\Windows\SYSTEM32\SspiCli.dll loaded at 0x9fd80000
C:\Windows\System32\IMM32.DLL loaded at 0xa29d0000
C:\Windows\system32\UxTheme.dll loaded at 0x9e600000
C:\Windows\system32\DUser.dll loaded at 0x70020000
C:\Windows\system32\UIAutomationCore.DLL loaded at 0x719b0000
C:\Windows\system32\mmcbase.DLL loaded at 0x80690000
C:\Windows\system32\MFC42u.dll loaded at 0x6c5e0000
C:\Windows\System32\OLEAUT32.dll loaded at 0xa1c20000
C:\Windows\System32\SHCORE.DLL loaded at 0xa15d0000
C:\Windows\SYSTEM32\ninput.dll loaded at 0x78760000
C:\Windows\system32\DUI70.dll loaded at 0x6fb20000
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.20348.1_none_88d3d41d702dedea\Comctl32.dll loaded at 0x75390000
C:\Windows\SYSTEM32\windows.storage.dll loaded at 0x94030000
C:\Windows\SYSTEM32\kernel.appcore.dll loaded at 0x9ed60000
C:\Windows\System32\bcryptPrimitives.dll loaded at 0xa0520000
C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll loaded at 0x6edf0000
C:\Windows\system32\urlmon.dll loaded at 0x9a5b0000
C:\Windows\system32\iertutil.dll loaded at 0x9a2c0000
C:\Windows\system32\srvcli.dll loaded at 0x9a580000
C:\Windows\system32\netutils.dll loaded at 0x9f6f0000
C:\Windows\System32\clbcatq.dll loaded at 0xa1ff0000
C:\Windows\system32\mmcndmgr.dll loaded at 0x6c3b0000
C:\Windows\System32\msxml6.dll loaded at 0x72c20000
C:\Windows\SYSTEM32\profapi.dll loaded at 0xa02f0000
C:\Windows\System32\inetsrv\smtpsnap.dll loaded at 0x6ae20000
C:\Windows\System32\WS2_32.dll loaded at 0xa2100000
C:\Windows\System32\CRYPT32.dll loaded at 0xa05a0000
C:\Windows\SYSTEM32\ATL.DLL loaded at 0x88e20000
C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.20348.1_none_22e4d0cd70d0f01d\COMCTL32.dll loaded at 0x7e900000
C:\Windows\SYSTEM32\Secur32.dll loaded at 0x93710000
C:\Windows\SYSTEM32\NETAPI32.dll loaded at 0x93720000
C:\Windows\SYSTEM32\ACTIVEDS.dll loaded at 0x937d0000
C:\Windows\SYSTEM32\exstrace.dll loaded at 0x970b0000
C:\Windows\SYSTEM32\adsldpc.dll loaded at 0x931e0000
C:\Windows\SYSTEM32\STAXMEM.dll loaded at 0x85e80000
C:\Windows\System32\WLDAP32.dll loaded at 0xa1f90000
C:\Windows\System32\inetsrv\inetmgr.dll loaded at 0x6a9e0000
C:\Windows\SYSTEM32\WSOCK32.dll loaded at 0x93700000
C:\Windows\SYSTEM32\INFOADMN.dll loaded at 0x77880000
C:\Windows\SYSTEM32\IisRTL.DLL loaded at 0x91800000
C:\Windows\System32\inetsrv\iisui.dll loaded at 0x71090000
C:\Windows\SYSTEM32\DPAPI.DLL loaded at 0xa0040000
C:\Windows\SYSTEM32\credui.dll loaded at 0x85ed0000
C:\Windows\System32\MSCTF.dll loaded at 0xa2c50000
C:\Windows\SYSTEM32\TextShaping.dll loaded at 0x96e50000
C:\Windows\System32\oleacc.dll loaded at 0x773c0000
C:\Windows\SYSTEM32\CFGMGR32.dll loaded at 0x9ffd0000
C:\Windows\system32\propsys.dll loaded at 0x9a010000
C:\Windows\System32\Windows.System.Launcher.dll loaded at 0x91a10000
C:\Windows\System32\msvcp110_win.dll loaded at 0x97010000
C:\Windows\SYSTEM32\windows.staterepositorycore.dll loaded at 0x919f0000
C:\Windows\system32\mlang.dll loaded at 0x91b40000
C:\Windows\system32\dataexchange.dll loaded at 0x77240000
C:\Windows\system32\twinapi.appcore.dll loaded at 0x9ae80000
C:\Windows\system32\xmllite.dll loaded at 0x9b5e0000
C:\Windows\SYSTEM32\atlthunk.dll loaded at 0x71040000
C:\Windows\System32\coml2.dll loaded at 0xa1da0000
C:\Windows\system32\VERSION.dll loaded at 0x95350000
Thread created. New thread - System ID: 8280
Initializing control script
Clearing any existing breakpoints
[3/3/2022 4:05:40 PM]
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\SYSTEM32\ntdll.dll -Current Breakpoint List(BL)
Thread exited. Exiting thread - System ID: 8280. Exit code - 0x00000000
Thread created. New thread - System ID: 9868
C:\Windows\System32\ADMWPROX.DLL loaded at 0x894d0000
Thread exited. Exiting thread - System ID: 9868. Exit code - 0x00000000
C:\Windows\SYSTEM32\CRYPTSP.dll loaded at 0x9fad0000
C:\Windows\system32\rsaenh.dll loaded at 0x9f410000
C:\Windows\system32\CRYPTBASE.dll loaded at 0x9faf0000
C:\Windows\system32\bcrypt.dll loaded at 0x9fc40000
Thread created. New thread - System ID: 7180
Thread exited. Exiting thread - System ID: 7180. Exit code - 0x00000000
Thread created. New thread - System ID: 1012
Thread exited. Exiting thread - System ID: 1012. Exit code - 0x00000000
[3/3/2022 4:05:41 PM]
C:\Windows\System32\inetsrv\adsiis.dll loaded at 0x6bc40000
C:\Windows\SYSTEM32\sxs.dll loaded at 0xa0140000
C:\Windows\System32\inetsrv\iisext.dll loaded at 0x85e10000
C:\Windows\SYSTEM32\edputil.dll loaded at 0x801e0000
C:\Windows\SYSTEM32\textinputframework.dll loaded at 0x97c40000
C:\Windows\SYSTEM32\CoreMessaging.dll loaded at 0x9e160000
C:\Windows\SYSTEM32\CoreUIComponents.dll loaded at 0x99a50000
C:\Windows\System32\COMDLG32.dll loaded at 0xa2720000
C:\Windows\system32\mswsock.dll loaded at 0x9f890000
C:\Windows\SYSTEM32\DNSAPI.dll loaded at 0x9f610000
C:\Windows\SYSTEM32\IPHLPAPI.DLL loaded at 0x9f5e0000
C:\Windows\System32\NSI.dll loaded at 0xa1d90000
C:\Windows\System32\rasadhlp.dll loaded at 0x95af0000
C:\Windows\System32\fwpuclnt.dll loaded at 0x96550000
C:\Windows\system32\napinsp.dll loaded at 0x85790000
C:\Windows\System32\winrnr.dll loaded at 0x85a10000
C:\Windows\system32\nlansp_c.dll loaded at 0x859f0000
C:\Windows\system32\wshbth.dll loaded at 0x859d0000
Thread created. New thread - System ID: 2820
Thread created. New thread - System ID: 10192
C:\Windows\System32\windowmanagementapi.dll loaded at 0x9b3a0000
C:\Windows\System32\WinTypes.dll loaded at 0x9a9b0000
Thread created. New thread - System ID: 8048
C:\Windows\System32\UiaManager.dll loaded at 0x7f8b0000
Thread created. New thread - System ID: 3644
Thread created. New thread - System ID: 6404
C:\Windows\SYSTEM32\wtsapi32.dll loaded at 0x9d8d0000
C:\Windows\system32\WINSTA.dll loaded at 0xa01f0000
Thread created. New thread - System ID: 8308
[3/3/2022 4:05:47 PM]
C:\Windows\system32\adsldp.dll loaded at 0x6cb00000
Exception 0XC0000005 on thread 8500. DetailID = 1
[3/3/2022 4:05:52 PM]
C:\Windows\system32\xmllite.dll Unloaded from 0x9b5e0000
Thread exited. Exiting thread - System ID: 8284. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 2820. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 8308. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 6404. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 10192. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 9888. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 6796. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 2332. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 8524. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 3276. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 364. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 8048. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 3644. Exit code - 0x00000000
Process exited. Exit code - 0x00000000
- EXCEPTION DETAILS *
DetailID = 1
Count: 1
Exception #: 0XC0000005
Stack:
adsiis+0xfcbe
adsiis!DllUnregisterServer+0x1ff0
adsiis!DllUnregisterServer+0x210e
adsiis+0x6e48
smtpsnap!DllUnregisterServer+0xb2f8
smtpsnap!DllUnregisterServer+0x14bff
smtpsnap!DllUnregisterServer+0x18e6c
smtpsnap!DllUnregisterServer+0x23ec
mmcndmgr!DllUnregisterServer+0x61881
mmcndmgr!DllUnregisterServer+0x10fce
mmcndmgr!DllUnregisterServer+0xc002
mmcndmgr!DllUnregisterServer+0xb615
mmcndmgr!DllUnregisterServer+0xbc4b
mmcndmgr!DllUnregisterServer+0xc52a
mmcndmgr!DllUnregisterServer+0x973d
mmcndmgr!DllCanUnloadNow+0x449d1
mmcndmgr!DllUnregisterServer+0x5fba8
mmcndmgr!CreateExecutivePlatform+0xc0f9
mmcndmgr!DllCanUnloadNow+0x45840
mmcndmgr!DllCanUnloadNow+0x47e8e
mmcndmgr!DllUnregisterServer+0x2f68
mmcndmgr!DllUnregisterServer+0x1f2ed
mmcndmgr!DllCanUnloadNow+0x262e0
mmc+0x96514
mmc+0x98acd
mmc+0x95f26
MFC42u!Ordinal6550+0x3aaa
MFC42u!Ordinal6812+0x4f
mmc+0x386b6
MFC42u!Ordinal1407+0x144
MFC42u!Ordinal1587+0x155
USER32!CallWindowProcW+0x419
USER32!CallWindowProcW+0x8e
mmc+0x4bdbd
mmc+0x37f00
USER32!CallWindowProcW+0x419
USER32!DispatchMessageW+0x3dc
USER32!PostMessageW+0x10d
ntdll!KiUserCallbackDispatcher+0x24
win32u!NtUserMessageCall+0x14
USER32!SendMessageW+0x295
USER32!SendMessageW+0x10f
Comctl32!TaskDialog+0xe7a3
Comctl32!GetMUILanguage+0x21ee9
USER32!CallWindowProcW+0x419
USER32!CallWindowProcW+0x8e
MFC42u!Ordinal2399+0x3e
MFC42u!Ordinal6812+0x78
MFC42u!Ordinal1407+0x144
MFC42u!Ordinal1587+0x155
USER32!CallWindowProcW+0x419
USER32!CallWindowProcW+0x8e
mmc+0x4bdbd
mmc+0x37f00
USER32!CallWindowProcW+0x419
USER32!DispatchMessageW+0x1e2
MFC42u!Ordinal5730+0x72
mmc+0x42c16
MFC42u!Ordinal6054+0x96
MFC42u!Ordinal1584+0xbc
mmc+0x4dc1d
KERNEL32!BaseThreadInitThunk+0x10
ntdll!RtlUserThreadStart+0x2b
- EXCEPTION SUMMARY *
|--------------------|
| Count | Exception |
|--------------------|
| 1 | 0XC0000005 |
|--------------------|
Debugging Overhead Cost:
Total Elapsed Ticks = 13860 (100%)
Total Ticks Spent in Debugger Engine = 110 (1%)
Total Ticks Spent in Crash Rule Script = 2250 (16%) - EXCEPTION DETAILS *