Skype for Business on Premises login issue

ClannadYoung1854 61 Reputation points
2020-08-26T15:10:30.93+00:00

I have installed skype for business server in internal network, but i am unable to login from the same domain.

Error Message : “Can’t sign in to Skype for Business. The server is temporarily unavailable. If the problem continues, please contact your support team.”

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
606 questions
0 comments No comments
{count} votes

Accepted answer
  1. JimmyYang-MSFT 49,191 Reputation points Microsoft Vendor
    2020-08-27T08:15:06.303+00:00

    Hi!

    Does anyone else have the same issue in your organization?

    If you set your account in another computer, does the issue persist?

    We recommend you check the following things to troubleshooting this issue:

    *Verify if Server discovery is succeeding or not. Simpler way to identify if DNS Records are the problem is by testing Manual Sign in vs Automatic Sign in method.

    *Verify if Network Connectivity is succeeding or not. We could make use of Telnet or Port Query tool (needs to be installed) to check if required ports are open(such as 5061,443) and whether client is able to make successful connection

    *Check if there are any error event logs in the front end server.

    For more details about how to troubleshooting Skype for Business Server sign-in issue, you can learn it from:
    https://learn.microsoft.com/en-us/archive/blogs/praj/troubleshooting-skype-for-business-client-sign-in-issues


    If the response is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

1 additional answer

Sort by: Most helpful