Software Update point - critical

KRISHNA CHAITANYA GADUPA 1 Reputation point
2020-08-27T12:07:58.337+00:00

Software update point is in critical state.
SMS_WSUS_SYNC_MANAGER/CONTROL_MANAGER/CONFIGURATION_MANAGER are in critical state.
Don't know what is the problem.
Suddenly, software update point went into critical state.

Could any one help on this issue, please..!!!20799-1.jpg20902-2.jpg20800-3.jpg

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,077 questions
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
896 questions

5 answers

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  1. Paul Winstanley 96 Reputation points
    2020-08-27T18:37:06.927+00:00

    Take a look at the wsyncmanager.log initially for more details on the sync failure.

    2 people found this answer helpful.
  2. Fiona Yan-MSFT 2,311 Reputation points
    2020-08-28T06:18:38.863+00:00

    Hi,

    Thanks for posting in Q&A.

    1.For the critical state of the SMS_WSUS_SYNC_MANAGER, could we check wsyncmgr.log on the site server to see if the synchronization is good?
    2.For the critical state of the SMS_WSUS_CONTROL_MANAGER,could we check the WSUSCtrl.log on our site server to see whether the WSUS is healthy or not?
    3.For the critical state of the SMS_WSUS_CONFIGURATION_MANAGER ,may we check the WCM.log on our site server to see if the SUP configuration and connections with our WSUS server is good?
    4. Also,may we try to see if we could successfully open the WSUS console?

    Hope this could help you.

    If the response is helpful, please click "Accept Answer" and upvote it.

  3. Dipak Pathak 2 Reputation points
    2020-08-30T13:18:16.937+00:00

    Went through the logs you provided and looks similar in this post. Please check this out if helps.

    https://social.technet.microsoft.com/Forums/Lync/en-US/f1c04329-fc6c-4f7e-a5d8-06d20c6bb930/wsus-synchronization-failed?forum=ConfigMgrCompliance

    0 comments
  4. ravi kiran 1 Reputation point
    2020-09-12T07:57:20.38+00:00

    Hi
    Thank you for posting for Microsoft Q/A
    please check the services and please check the iis in WSUS pool please restart the component service.

    0 comments
  5. Amit Kumar Singh 121 Reputation points
    2020-09-14T09:32:14.057+00:00

    KRISHNA CHAITANYA GADUPA,

    Looks like the issue is resolved. we can close the conversation. Please raise if any issues still persist.

    Please click "Accept Answer" and upvote the comment which is helpful.

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