Microsoft Surface Duo 2 (so Android 11) allows only the installation of the "Office" app (the fat red rectangle logo), not Word, Excel or Powerpoint. I also installed Outlook and OneNote. in the "personal" environment the Office app will open DOCX attachments from Outlook, but not XLSX attachments from OneNote (I did not try all other combinations): I will be prompted to install Excel to read XLSX, but that installation can't work (app not compatible with device) in the "work" environment no attachments will open, stating that no application is defined for the file types. is this an installation error or an incomplete setup of the tools for this device?

"Office" app cannot open attachments DOCX, XLSX, PPTX

FrankC 1

Microsoft Surface Duo 2 (so Android 11) allows only the installation of the "Office" app (the fat red rectangle logo), not Word, Excel or Powerpoint. I also installed Outlook and OneNote.

in the "personal" environment the Office app will open DOCX attachments from Outlook, but not XLSX attachments from OneNote (I did not try all other combinations): I will be prompted to install Excel to read XLSX, but that installation can't work (app not compatible with device)
in the "work" environment no attachments will open, stating that no application is defined for the file types.

is this an installation error or an incomplete setup of the tools for this device?

Emily Hua-MSFT 27,526 Reputation points

2022-03-29T05:34:20.453+00:00

Hi @FrankC

Welcome to Q&A forum ~

But the Office on Android is not supported on Q&A now.

To help you better, I would suggest you post a new thread on Microsoft Answers forum.

Thanks for your understanding.