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I was trying out the azure platform sometime back with the free trial and deployed a website which i deleted the same day. I deleted all the other resources that i created to avoid billing. After few days, I tried to remove my credit card but i could not because it said one subscription is active. I tried to cancel it but i could not find the option to cancel the subscription as it was shown on different articles and documentation for azure. The subscription was still active. I thought i'll leave it since i had deleted all the resources. Today when i was checking my bank transaction details. To my surprise, Azure charged me 67.xxUSD!!!! For what? I logged in to the portal again, this time, the cancel option was there. I cancelled it, now when im trying to remove my card, it says i cannot because the subscription is still active. Im very disappointed by azure service and will be never use the platform again neither recommend anyone nor my company to use any of its services. I need refund. Thanks
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I also faced some issues regarding charges but after a support request, I got a call from Azure team and my issue was resolved in a professional manner and got refund. It is not issue with Azure, all are new and learning, but once you approach them they understand your problem guide you and resolve it.
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I spent three weeks disputing mine and they told me they’d give me a $250 credit! I never used the service (never got it to work) and they say I owe almost $2,000!!!
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Yeah well this wasn't my experience when. I requested a refund for an Xbox charge I was accused of and I don't even like video games, but now for the service of azure they randomly charged me $29.77 and I'm supposed to be under the $200 dollar credit prepaid mark...
I should note I canceled my usage around 2 weeks of the first month I used their service....
Hi @Krishneel Deo ,
Sorry for the inconvenience, I would kindly suggest you to create a support request to the Azure billing support, it's free of charge and they may be able to assist you further.
How to create an Azure support request
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Best regards,
Leon
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Hi all, when I tried to https://azure.microsoft.com/en-us/support/create-ticket/ and write the magic word 'refund', the flow is not leaving me to press 'Next' button.
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Hello, I work for an IT company here in Germany. We are currently working with Azure and will soon have 4 colleagues finish the learning paths of Developer Associate AZ 204... We are trying to reach the Gold Membership status.
Is it possible to reach this status and is it still available given the pandemic or is it closed, disenabled or put on pause at the moment until further notice? and How are the 500,000 USD generated?
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Recently had this issue with the free subscription as well, I'm currently in contact with azure.
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How do I contact them? It will not allow me to put a support ticket it for this!
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How did you contact them? I have a hundred pages open trying to find a way to cancel and get a refund for this. I never requested and don’t even know what it is.