Azure Form Recognizer - GET API call not working

Md Asfaque 6 Reputation points
2022-04-26T12:23:18.81+00:00

Hi, I am trying to get the JSON output in the GET method of API call of Form Recognizer but it is showing status - not started. Please help me sort this issue out
This is the error that I am getting

"{\"status\":\"notStarted\",\"createdDateTime\":\"2022-04-26T12:13:11Z\",\"lastUpdatedDateTime\":\"2022-04-26T12:13:29Z\"}"

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
1,405 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. GiftA-MSFT 11,151 Reputation points
    2022-04-26T19:43:02.267+00:00

    Hi, thanks for reaching out. The error message indicates that the operation hasn't started yet. It would be helpful if you can share the request details so we can understand your scenario better.

    0 comments
  2. Md Asfaque 6 Reputation points
    2022-04-26T22:27:24.037+00:00

    Yes, it indicates that the operation is not started but that is the actual issue.I get this type of error multiple times in a day since the last 3 days and it automatically works after a certain period of time. Earlier it used to work fine anytime without any hindrance.
    Our main code is deployed at client's end and if this error comes frequently, then it will be an issue for us.

    I want to know why is this error occuring in the first place so that I can identify and eradicate it.