Attempting to install SSMS on Windows 10 Pro computer. The installation fails with the message "The current operating system is not supported. This application requires at least Windows 7 SP1 or Windows Server 2008 R2 SP1 to run." I found a similar post here -
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/0985acc7-88df-4220-9ff4-e333e3458639/cant-install-ssms-on-win10-64bit-pro-1607-jan-version
In the log from the failed installation, the first line is -
[1944:1F2C][2022-05-06T09:44:01]i001: Burn v3.8.1128.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Users\System User\Downloads\SSMS-Setup-ENU.exe, cmdline: '-burn.unelevated BurnPipe.{58C95D31-0675-4E89-A80C-1BD46DE2FCC8} {934F596D-2D50-4183-9DCD-D74FB27DF719} 7616'
So the installer apparently thinks that I'm running Windows XP instead of Windows 10. Running winver.exe verifies that I have Windows 10 Version 21H2 (OS Build 19044.1645).
The previous post that I referenced doesn't seem to include an actual solution, just the information that someone was able to solve the problem by logging on remotely to the computer with the issue. Any ideas on what might be causing this or how to fix it?