Can not use the portal because of a LOOPING SESSION TIMEOUT popup warning

Serge De Munter 16 Reputation points
2020-09-03T09:20:49.667+00:00

Hi,

Can't work because of a looping session timeout warning.
Tried everything: logout/login, restart the computer...
Can't even access the timeout settings because of that popup...!

EDIT: seems to happen only in Chrome.

22318-session-timeout-2020-09-03-111622.png

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Azure App Service
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  1. Grmacjon-MSFT 15,361 Reputation points
    2020-09-04T21:40:55.52+00:00

    Hi @Serge De Munter ,

    Thanks for bringing this to our attention. We apologize for any frustration this issue may have caused. Which browser are you able to access the Azure portal from? Can you try clearing your cookies in chrome and see if that helps?

    Thanks,
    Grace

    2 people found this answer helpful.
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  2. Leon Gerritsen 1 Reputation point
    2020-11-16T13:27:13.253+00:00

    I'm having the exact same problem, also with chrome. This makes the portal unusable.

  3. Sergio.L 1 Reputation point
    2021-07-31T11:21:22.107+00:00

    Same here. I have the problem for days.
    Tried chrome and firefox. Deleting cookies didn't change anything.

    Tried also with edge.
    I can't even access my last bill if I click on the link in the email from Azure.
    This is not just annoying, but when I think I would be dependent ot the access for my business it would be a huge problem.

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  4. J Holland 1 Reputation point
    2021-12-22T16:29:20+00:00

    Same as the others. Only in Chrome. Works in Incognito, so must e some kind of local state in the browser, but I've tried clearing all the MSFT/Azure cookies I can find and I still get the loop...

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  5. Marius Su 1 Reputation point
    2022-01-12T10:03:16.66+00:00

    Session expired
    We saved your work. Click 'Try again' to reload portal.
    Try again
    Perform self diagnostics
    Contact support
    Debugging information
    Browser ID: e03aac51-85c5-4fdf-b7e8-e10ef3dd45a5

    Both Chrome ( 97.0.4692.71) and Edge(97.0.1072.55) were failed

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