Outlook 2010 on Windows Terminal Server 2016 pop emails dropping for users

Stephen Page 1 Reputation point
2022-05-20T08:18:32.26+00:00

Hi All

Have a strange issue with Outlook.

I have Office 2010 Standard (14.0.7268.5000) SP2, loaded on Windows Server 2016(patched). (ESET Server Security)

Few of my Terminal Server(RDP) users are having issues with receiving POP emails.

I have setup their email account on my laptop and set it to leave copy on the server. I can receive emails fine from my laptop but now and then the EMAIL drop/disappear from their RDP session which has Outlook 2010 on.

I have Disabled All Add-ins. Removed, Re Installed Office and still no luck.

Any Ideas please?

Cheers

Stephen

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Michel de Rooij 1,536 Reputation points MVP
    2022-05-20T08:24:38.867+00:00

    If their RDP session gets dropped, what does that have to do with Outlook/Office?