Unable to use Azure Form Recognizer Studio due to issue with initial setup while creating new resource

Pankaj Singh 1 Reputation point
2022-05-21T07:45:25.917+00:00

Unable to use Azure Form Recognizer Studio due to issue with initial setup while creating new resource. It shows Creating new resource but then stays at same screen without creating the resource.

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Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. YutongTie-MSFT 46,081 Reputation points
    2022-05-24T00:16:39.09+00:00

    Hello @Pankaj Singh

    Thanks for reaching out to us. I just tried to reproduce your issue in same region - EastAsia with same tier S0, but everything works fine in my end. Could you please share your browser to me, for Chrome everything is good.

    204882-bug2.gif

    Another way to try is refreshing and cleaning the cookie.

    If above all not helps, I will highly recommend you to raise a support ticket so that support engineer can help you to check on backlog to see what happened. Please share the support ticket number once you created it. If you do not have a support plan and above solutions not help. Please share your Azure Subscription to me, I am willing to enable you a support ticket for this issue.

    Regards,
    Yutong

    -Please kindly accept the answer if you feel helpful to support the community, thank you so much.

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