Delegate accepted meeting invites shows as unconfirmed in owners calendar

MasterBlaster 156 Reputation points
2022-05-29T11:27:47.583+00:00

Hi Folks,

When any external sender sends an invite to the owner with a delegate on it, and the invite is accepted by the delegate from his own mailbox, the meeting is added to the delegates mailbox as confirmed, and unconfirmed ( the owner gets option to accepts and decline the meeting) to the owners mailbox.

Issue is observed in OWA and Outlook both, multiple users are affected, Environment is Hybrid with all mailboxes on the cloud.

Looking forward to a response.

Thanks,
MasterBlaster

Outlook Management
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  1. KyleXu-MSFT 26,211 Reputation points
    2022-05-30T04:41:36.307+00:00

    @MasterBlaster

    Here is my test on my tenant, you could have a compare with yours:

    Mailboxes: OUB2, OUB3, External Mailbox.

    Configure OUB3 as OUB2 delegate:
    206572-qa-kyle-12-20-40.png
    206562-qa-kyle-12-21-04.png


    External mailbox sends a meeting request to OUB2.

    The meeting request show in OUB2:
    206518-qa-kyle-12-28-30.png

    The meeting request show in OUB3:
    206563-qa-kyle-12-32-14.png


    OUB3 accepted meeting request for OUB2:
    206573-qa-kyle-12-34-20.png

    Check from OUB2, this meeting request still shows in Inbox, but we can see it has been accepted by OUB3:
    206510-qa-kyle-12-36-00.png

    From the external mailbox, we can see OUB2 has accepted this meeting:
    206574-qa-kyle-12-39-55.png

    This meeting shows in OUB2 calendar, it doesn't show in OUB3 calendar.

    Please compare it with yours and tell us which steps are different.


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  2. MasterBlaster 156 Reputation points
    2022-05-30T11:15:26.507+00:00

    Hi There,

    I understand that this should be the expected behavior, but this is not the case on our end and that is exactly why i am seeking assistance her.

    Anything i can look at from the configuration perspective?

    Thanks,
    MasterBlaster