Open the “Azure Video Indexer Portal” created using the Azure Portal, when a trail account also exists

Question

I created a “Azure Video Indexer” in the Azure portal (following this guide https://learn.microsoft.com/en-us/azure/azure-video-indexer/create-account-portal), and want to explore the portal of the created account. So I click the link “Explore Video Indexer’s portal” (https://videoindexer.ai/). Then I chose the option AAD Account and then the Azure Video Indexer Portal was opened.

But the newly created ‘Azure Video Indexer’ (Video Indexer page Azure.png) but my trail account (see Azure Vidoe Indexer Portal.png). How can you switch between accounts? Or can I open the Azure Video Indexer Portal of for the Azure Video I created in the Azure Portal?

Answer 1

Thanks for reaching here! Probably you aren't logging in into the same directory that you uses on Azure Portal.

Could you please validate on which directory you created the new VI account?

You can press in Azure Portal on the ‘Directories + subscriptions’ button on the header. Then you can see which directory is the selected one.

After that you need to log in into VI Portal on the same directory.

Please logout from VI Portal and then login as following:

1. Choose the AAD login option:
   
2. select ‘Use another account’
   
3. select ‘Sign-in options’
   
4. select ‘Sign in to an organization’
5. Enter the domain name that the user uses on Azure Portal.
6. click next and continue as usual login into the user account.

Let us know if further query or issue remains.