Users are getting "Help Us Protect your account" even that we have disabled MFA

john john 946 Reputation points
2022-06-18T00:28:11.03+00:00

We have disabled MFA for our users, as follow:-

212589-image.png

but still when the users try to access the Office 365 they get this message:-

enter image description here

any advice? we need to remove this message.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,221 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,688 questions
0 comments No comments
{count} vote

Accepted answer
  1. Andy David - MVP 142.5K Reputation points MVP
    2022-06-18T00:31:11.997+00:00

    Its not recommended to disable MFA, but it appears you have the security defaults enabled.
    You can disable following:
    https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/concept-fundamentals-security-defaults#disabling-security-defaults


0 additional answers

Sort by: Most helpful