Teams Presence Status External/Guest Users Not Displayed Bi-Directional

Dieter Tontsch (GMail) 867 Reputation points
2022-06-28T07:51:02.107+00:00

Hello,
I wonder which setting in Teams is controlling whether presence status (available, busy offline. etc) is displayed for external users. By external users I mean users which are invited (and have joined) my AzureAD tenant as Guest Users (User Type Guest).
Because I figured out that my peer (from a partner company) can see my presence status for my user (added as a contact to Teams), but I don't see his? On the other hand I even see the presence of another user from a different company which is not even a Guest member within my AzureAD. So I guess my partner company needs to do some configuration on their side, right?
Also in Teams Admin I see Guest Users and External users, what is the difference? Which one of my two above mentioned users is a Guest in that case, and which one is External?

kind regards,
Dieter

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Accepted answer
  1. JimmyYang-MSFT 48,786 Reputation points Microsoft Vendor
    2022-06-29T07:20:37.227+00:00

    Hi @Anonymous

    In Teams Admin I see Guest Users and External users, what is the difference? Which one of my two above mentioned users is a Guest in that case, and which one is External?

    If the external user are invited and joined your AzureAD tenant, they will be displayed as guest user in your Teams. Meanwhile, if the user is not joined your tenant, they will be displayed as External. The difference between them you could find it from the following picture:

    216011-image.png

    I wonder which setting in Teams is controlling whether presence status (available, busy offline. etc) is displayed for external users.

    Teams respects your privacy configuration so if you have enabled the privacy mode, your presence will not be visible to external users.


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  1. Dieter Tontsch (GMail) 867 Reputation points
    2022-06-29T14:18:07.347+00:00

    I also figured out what setting is basically responsible to whether a presence status is shown or not. It is the old Skype setting EnablePrivacyMode : True/False

    Also in Teams via PowerShell this can be retrieved by running Get-CsPrivacyConfiguration and set by Set-CsPrivacyConfiguration -EnablePrivacyMode $false/true
    See also http://terenceluk.blogspot.com/2020/05/enabling-privacy-mode-for-microsoft.html

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