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I shifted over to my husbands family subscription a few months back, yet I'm still being charged every month! WHYYYYY????
How do I go about getting refunded for the last few months?
Also, Its taken me 14 tabs - to finally get to a place where I can ask a question of someone... why do microsoft not make it easy to contact them? ridiculous!
I would recommend going to https://account.microsoft.com/ and look and see if you have an office 365 subscription. Maybe you can cancel it
O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account
--please don't forget to upvote and Accept as answer if the reply is helpful--
Thank you - been struggling to find any place to ask anything
You're welcome, please don't forget to close up the thread by 
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--