Error trying to create an Azure Maps account

Hugo Okuno 6 Reputation points
2022-08-08T17:26:11.613+00:00

Good afternoon,
I'm having an error trying to create an Azure Maps account.
I fill in all the fields, and the region I only have options for USA (East, West, Central) and Europe (North and West). Brazil does not appear.
When selecting any region and moving forward, I get the message below.

Resource 'CCD_Geolocation' was disallowed by policy. Reasons: 'The Resouce Group - (RG) must be created in the region of Brazil.'. See error details for policy resource IDs. (Code: RequestDisallowedByPolicy)

I looked for an option for my account (https://myaccount.microsoft.com/settingsandprivacy/language) and saw that it is in Brazil region.

Does anyone have any idea how to enable the Brazil region when creating an account for Maps?

Thanks

Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
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  1. Hugo Okuno 6 Reputation points
    2022-08-09T15:02:31.803+00:00

    @AshokPeddakotla-MSFT , Thanks that you have converted the query to English. I asked in Portuguese because my interface was shown in Portuguese, making me think that this was a brazilian forum.

    Addicionaly, I think I solved my problem. First, I had to create my resource group in additional step, not in the same step for resource creation (that was causing the error). After that, I sucefully created the resource pointing to group created earlier.

    Thanks for yout attention.

    1 person found this answer helpful.
  2. Dave Patrick 426.1K Reputation points MVP
    2022-08-08T17:43:16.093+00:00

    Q&A forums are currently English only. I'd try asking for help over here in dedicated forums.
    https://social.msdn.microsoft.com/Forums/pt-br/home
    https://social.technet.microsoft.com/Forums/pt-br/home
    https://answers.microsoft.com/pt-br

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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