RDP Error 0x80004005 after Server rename

Lanky Doodle 226 Reputation points
2020-09-19T18:23:43.78+00:00

Hi,

Getting this after renaming a domain-joined 2019 Server, with NLA enabled. If I turn off NLA, I get a warning about certificates but it lets me continue and log in. This is not an RDS server, this is just for management/administration.

Sometimes I don't even get this error: after pressing OK when entering credentials, the RDP app just closes, or goes back the Computer: window

Any ideas - I've tried:

disjoining and rejoing to the domain
renaming MachineKeys folder
resetting the RDP-tcp connection
setspn looks correct for this server
trying via IP doesn't work either

Nothing works, other than disabling NLA, which I don't want. Our domain policy is to enforce SSL for the connection, and we push out RDP certificates.

Thanks

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,451 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,112 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,234 questions
Accepted answer
  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,676 Reputation points Microsoft Vendor
    2020-09-21T02:26:14.08+00:00

    Hi,

    The problem should a certificate issue.

    Since your server name has been changed, the server's new FQDN is different from the FQDN in the original SSL certificate.

    So you need to request a new SSL cerificate which contains the new correct FQDN from the CA for this server.

    After replacing the old certificate with the new one, the issue should be resolved.

    Thanks,
    Eleven

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